Privacy Policy
How AIMIVO collects, uses, protects, and responds to requests about personal information.
Overview
AIMIVO respects user privacy. This Privacy Policy explains what information may be collected, why it is used, how it is protected, and how users can contact AIMIVO about privacy questions.
Information Users Provide
Users may provide information when they send an email to AIMIVO, request plugin access, ask a support question, submit feedback, or contact AIMIVO about privacy rights. This may include an email address, name if supplied, message content, request details, and any information the user chooses to include.
Technical Information
The website or hosting provider may process basic technical information needed to operate and protect the site. This can include IP address, browser type, device information, pages requested, timestamps, security events, and server log data.
How Information Is Used
Information may be used to reply to requests, deliver requested plugin access information, provide support, maintain security, prevent abuse, improve website content, keep consent or request records, and comply with legal obligations.
Legal Bases Where Applicable
Where data protection law requires a legal basis, AIMIVO may rely on user consent, performance of a user-requested service, legitimate interests such as security and support, and legal obligations where applicable.
Email Communication
When a user contacts AIMIVO by email, AIMIVO uses the supplied address to respond to that request. Plugin request emails may be used to send the requested access information and beginner setup details.
Sharing and Service Providers
AIMIVO may use trusted service providers for hosting, email delivery, security, and technical operation. Service providers should process information only for the services they provide to AIMIVO. AIMIVO does not ask users to send wallet secrets, private keys, or account passwords by email.
Retention
AIMIVO keeps information only for as long as reasonably needed for support, security, request records, legal obligations, or legitimate operational purposes. Users may request deletion where applicable.
User Rights
Depending on the user’s location, rights may include access, correction, deletion, restriction, objection, portability, and withdrawal of consent. Privacy requests can be sent to [email protected].
Security
AIMIVO uses reasonable technical and organizational measures to protect information. No internet transmission or storage system can be guaranteed to be completely secure, so users should avoid sending sensitive credentials or private access details.
Policy Updates
This Privacy Policy may be updated when website practices, legal requirements, or operational processes change.
Data Minimization
AIMIVO aims to collect only information needed to answer requests, deliver requested information, operate the website, and maintain security. Users should avoid sending extra personal information that is not needed for the request.