Support

How AIMIVO Support Helps

AIMIVO support helps users understand the website, the plugin request process, delivery timing, setup instructions, and general Market Research & Learning materials. There is no web form on this page. Users can send questions directly by email so the request is clear and easy to review.

For plugin requests, write to [email protected].

What to Include in Your Email

To help us answer faster, include the email address used for your request, the topic of your question, and a short explanation of what you need. If you are asking about plugin delivery, include the date and subject line of the request you sent.

• Use a clear subject line.
• Describe the question in simple words.

Plugin Delivery Questions

Users who request the AIMIVO ChatGPT AI Market Research Plugin receive the plugin access link and beginner setup information by email. AIMIVO aims to reply within 48 hours after receiving a clear request.

If the reply does not arrive, check the spam or junk folder, confirm that the email address was typed correctly, and then contact support.

Security Notice

AIMIVO support will never ask for a recovery phrase, private key, wallet password, exchange password, remote-access software, payment-card number, or account login credentials. Any message asking for those details should be treated as unsafe.

If you receive a suspicious message claiming to be from AIMIVO, do not reply with sensitive information.

Scope of Support

AIMIVO can explain its educational materials and plugin request process. AIMIVO does not provide personalized financial, investment, legal, accounting, tax, or account-security advice for individual circumstances.

Response Quality

Support replies should focus on the user’s actual question and use clear language. When a request is outside AIMIVO’s scope, support should explain that limitation instead of giving unsupported advice.